Our services

REPAIR

What do you need to
repair?

DATA

What about the
data?

INSTALL

What do you need to
install?

SECURITY

What do you need to
protect?

Need Help?

„Have you lost your data?"

„Do you have low disk space?“

„Do you need to install an antivirus program?“

„Do you have problem with your printer?“

Those are only few of the problems that you address to us. We can solve them for you. In 25 years of our operation across Europe we have gained experience which we now provide you.

Our priority is not only to solve the problems but also to offer something extra. The relationship with our customers is crucial for us.

Whenever you ask us for help your problems turn into our problems. Our professional team of IT POMOC works fast and efficiently.

We understand your stress and frustration that you experience when computers aren't working as they should. It often happens that breakdown occurs in the least suitable moment. Therefore the perfect solution is prevention. Regular maintenance of computer systems minimizes chance of breakdown and helps you work with no interruption.

 

Pricelist

We launched transparent and quite easy price policy. We set hour tariff to 30,-€ / hour for practically all of our services (except for work on servers).  The tariff for service works is charged for each begun hour up to three hours. Over 3 hours the tariff is charged for every begun half-hour (15,-€ / 30 min.).

The hour tariff for works on servers is set to 50,-€ / hour.

Price of transport within Bratislava will be based on agreement. Transport fees within Bratislava can be up to 20,- €.

In case of firms' clients, who have 3 or more computers we will specifically calculate your offer based on the first analyse of your computer network.

To new clients we offer a free analyse of computer network.

10
minutes is our response time
4
employees are waiting for your call
42
solved problems daily
25
years of international experience

What they said about us?

In our organization, we have been looking for a way to streamline the care of our computer infrastructure. IT POMOC (IT Help) is a solution that keeps our computers in shape and gives employees the opportunity to focus on their work. The willingness, patience and promptness of the technicians confirms the correctness of our decision. Last but not least, the benefit is also the reduction and transparency of IT management expenses.

Štefan Vaško predseda, Bytové družstvo Bratislava III

We found a responsible IT partner. Cooperation in this area is about trust and professionalism. Both of these qualities are presented by the company. The speed of response, professionalism, and human approach are the behaviors we meet every time. We are pleased we found a team of experts we can rely on.

Jiří Saska IT Manager Production and Infrastructure

Jungheinrich, worldwide concern, that has a subcompany in Slovakia cooperates with this team for 18 years. Our network, which has more than 100 commputers at the moment is being excellently looked after to our absolute satisfaction and that is demonstrated by our long cooperation. Their priority is to secure troublefree functionality of our employees’ computers in the headquarters and within whole Slovakia.

Ing. Danica Rauová Chief Financial Officer, Jungheinrich s.r.o.

We are happy that computers in our policlinic are just in their hands. We can always count on their operative support. The safety of our patients data is especially important to us and that is looked after really good.

MUDr. Patrícia Eftimová general practitioner Bratislava and and chair of the section for education and research in The Society of General Practitioners of Slovakia

By IT POMOC is our company network in good hands: their friendly team is always at hand when a problem occurs and develops fast solutions that continue to help us.

Markus Halt representative of the manager of Slovak-German Chamber of Industry and Commerce

We have huge amounts of patients every day by our work in policlinic. By that helps us to handle it better also the troublefree functioning of our computers that are being taken care of by team IT POMOC.

MUDr. Michal Kovár general practitioner, MEDAMB s.r.o.

Our cooperation started in 2012. To the leading advantages belong responsiblity, reliability and accuracy. Collaboration in the area of complex IT care is nowadays still continuing and we are sure that in future it will be only deeper developed.

Dana Boboková Institute for public administration

Contact

Name / Bussines* (required)


E-mail* (required)


Phone
Message* (required)

I am interested in device pickup

Where do you find us?

IT POMOC s.r.o.
Čajakova 26
831 01 Bratislava
Tel.: +421 2 5244 2951
Mob.: +421 948 07 97 07

Name / Bussines* (required)

E-mail* (required)

Message* (required)

Phone

I am interested in device pickup

Where do you find us?

IT POMOC s.r.o.
Čajakova 26
831 01 Bratislava
Tel.: +421 2 5244 2951
Mob.: +421 948 07 97 07

Credo

Trust and confidentiality
We don´t help you like our customers, but like our friends. The safety of your data is our priority.

 

Honest
We are trying to find the best solution for your needs.

 

Reliability
Even though we don't sit with you in one room  you can always lean on us.

 

Contentment
We have an interest in a long-term cooperation. Your contentment is our priority.

 

Quality
We solve a wide spectrum of IT-Problems swiftly and successfully.

What do we offer?

Do you need IT knowledge?

Imagine you have fever and headache. You take some pills and good nap hoping that the pain will disappear. However the ache is still present so you go to doctor. He diagnoses inflamation of lungs. We certainly wish you nothing like that. In fact we wish you all the best for you and your computer.
Let us be your computers doctors.

Attitude

We approach you with modesty and smile on our face. Are you getting lost in the IT expressions? We talk to you in simple language which you understand. IT terminology is used only in our workplace. Your satisfaction is our priority. Our principle is well known and well honed:
Our client, our master.”

Experience

We have 25 years of experience in the field that we would like to share with you. We have gained them during our activity in Slovakia and Europe. Our team expanded with young specialists who provide us a new perspective. We offer the best of both worlds- experience with modern view of the IT world.
You can’t buy time but you can buy our professional care.

Our Team

Peter Šrůtek IT POMOC
Ing. Peter Šrůtek
Director
Petra Púchyová IT HELP
Ing. Petra Púchyová
Ekonomy
Martin Miškovič IT POMOC
Martin Miškovič
IT coordinator, computer administration
Ing. Vladimír Nagy IT POMOC
Ing. Vladimír Nagy
Sales mangers
Martin Lančarič IT POMOC
Martin Lančarič
IT administrator
František gajdár IT POMOC
František Gajdár
IT administrator
Jakub Dobrovodský IT POMOC
Jakub Dobrovodský
IT administrator
Dominika Šrůteková
Marketing
Ing. Juraj Farka
IT coordinator, computer administration
Matúš Botek
Website creator
Matej Šutý
IT administrator